Privacy Policy

Effective Date: January 2025

Business Name: The  Moon and Star
Website: www.themoonandstar.co.uk

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.. Information We Collect

We may collect personal information from you in the following ways:

1.Information You Provide

• Name
• Email address
• Shipping/billing address
• Phone number
• Payment information (processed securely via third-party payment providers)
• Account login details (if applicable)
   

Automatically Collected Data

When you use our website, we may automatically collect information such as:

• IP address
• Browser type
• Device information
• Referring URL
• Pages visited and time spent on the site
   

2. How We Use Your Information

We use your personal information to:

• Fulfill and manage orders
• Process payments securely
• Deliver products and services
• Respond to inquiries and customer service requests
• Send updates, marketing offers, and newsletters (only with your consent)
• Improve our website, services, and user experience
   

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Trusted service providers (e.g., payment processors, shipping companies)
• Government authorities or law enforcement if required by law
   

4. Cookies

Our website uses cookies to improve functionality and user experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

You may disable cookies through your browser settings, though doing so may affect the functionality of the site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All payment transactions are encrypted and processed securely via PayPal.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your data
• The right to correct or update inaccurate information
• The right to request deletion of your data
• The right to object to certain data processing
• The right to withdraw consent (where applicable)
   

To exercise these rights, please contact us at deborahaharper@hotmail.com.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our site after any updates constitutes your agreement to the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: deborahaharper@hotmail.com
Mailing Address: Deborah Harper. Glen View Bungalow, Gwernesney, Usk, NP15 1HF, UK